Mission and Strategic Plan

North Vancouver City Library is a landmark building located in the heart of the City of North Vancouver. The Library serves a population of 48,000 residents as well as customers from neighbouring cities and districts. We provide a fine balance of both traditional and emerging new library services, and take pride in providing excellent customer service.


North Vancouver City Library will play a vital role in enriching lives and inspiring stories.


Our mission is to be:

your library  the place you love  the stories you want  the information you need  the connections that matter


Our board and staff are committed to, and guided by, the following values:

  • intellectual freedom
  • diversity and inclusion
  • free and open access
  • literacy in all its forms
  • creativity and innovation
  • service excellence
  • balance
Strategic Direction - our goals

Connecting with you
To get to know you better, we will provide opportunities for you to:

  • tell us about the impact of our programs, and what you need
  • tour behind the scenes and get to know us
  • interact with us face to face, and through social media

Connecting with community
Working together we will:

  • partner with local service groups to better address community needs
  • build stronger relationships with neighbouring daycares and schools

Connecting through technology
Helping you enjoy the online world, we will:

  • plan for a public computing centre
  • add new classes for all levels of computer skills, and introduce e-resources
  • provide one-on-one computer coaching sessions

Our 2013-2015 strategic plan

Our 2007-2009 strategic plan 


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