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Services A – Z


1-on-1 tech coaching

1-on-1 computer coaching is currently suspended due to the pandemic.


Accessibility services

The Library offers a variety of accessibility services, including home deliveries to eligible customers. Find out which services are available and for whom.


NVCL store

We sell book bags, mugs, flash drives and vacuum flasks. Please ask for them at the Welcome Desk.


Book clubs

Love to read and discuss books? Try our virtual drop-in book club!


Borrow a device

We lend iPads, Kobo e-readers, and, for in-library use only, device chargers and CD/DVD drives.


Borrow and renew

Read about our borrowing policy, loan periods, borrowing limits, fees, renewals, holds, and returns


Computer and wireless access

The Library offers computers equipped with Internet access and Microsoft Office software, and provides a wireless network for customers using their own wireless devices.


Computer classes

NVCL offers a wide array of computer classes, from operating systems such as Windows 10 and Mac OS X, to online security and social media. Click the above link to see the current class listing


Creation Stations

Our Digitization Station and Recording Station are currently closed due to the pandemic.


Faxing

This service is available at the Welcome Desk. Customers should have a City Library card. Registration is free. We fax 1-sided pages, only. You can convert all 2-sided pages at the copy stations on the second or third floor. You must fill out and sign the library’s fax cover page. You will not be charged for the transmission of this page. You must be present during your fax transmission until the OK/Fail confirmation page is printed out. We accept payment by cash or credit/debit cards


Floor map with noise zones

Our "Find Your Place" floor map of the library, showing the location of our silent, quiet, and normal noise zones


Garbage and recycling collection

We sell CNV excess garbage tags at the Welcome Desk for $4.


Get a library card

How to register for a free library card or replace a lost card.


Interlibrary loans

If you can't find a book that you are looking for in our library, you can search for it in the illume online catalogue and request it via interlibrary loan.


Kill a Watt Power Monitor kit

Borrow a Kill a Watt kit to measure how much energy is being used by your household appliances.


Library small grants

Library Small Grants are targeted at promoting cross-cultural connection among North Vancouver City residents.


Microfilm and microfiche reader

Our third floor microform reader is currently unavailable due to the pandemic.


Parking

Underground pay parking below the library is available via the 14th Street access from Chesterfield Avenue.


Pay fines and fees

You can pay fees through our 'Borrow and Renew' page.


PowerCost Monitor kit

Borrow a PowerCost Monitor kit to track your power costs.


Print, copy, scan

The Library offers printing (including wireless printing), scanning and photocopying.


Program proposals

Do you have a program you would like to present at the North Vancouver City Library? Please visit our Program Proposals page for details.


Request a purchase

Suggest a book or other material for us to purchase.


Room rentals

This service is currently unavailable due to the pandemic.


Seed library

The seed library is currently unavailable due to the pandemic.


Spokes 'N' Words

Spokes ’N’ Words is a tricycle with a cabinet on the rear where users will be able to check-in and check-out library books and materials, get a library card, participate in storytimes, and receive information about library programs and services. Spokes ’N’ Words features an umbrella for sun and rain protection as well as a Wi-Fi hotspot for on-the-spot tech questions. It runs on more than just sentences; Spokes ’N’ Words is powered by both its rider, and an e-assist motor to help the book bike up and down those notoriously steep North Vancouver hills!


Study space

The Library has a large silent study room, two bookable quiet study rooms and a bookable boardroom.


Track Due Dates with ELF

Track due dates and other library notices for an entire family using ELF, a third-party product.

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