Interlibrary Loans
City Library's Takeout service provides contactless pickup of library materials to the community during this challenging time. Customers can submit their orders for materials and staff will call to schedule pickup when orders are ready.
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Interlibrary Loans

Due to the COVID-19 pandemic, the interlibrary loan service is suspended. 


If you can't find a book that you are looking for in our library, you can search for it in the illume online catalogue and request it via interlibrary loan. Here's how:

  • Go to Illume online catalogue.
  • Enter terms in the search box.
  • Click the down arrow next to "title" to choose your search criteria.
  • Click on the resources icon (looks like a stack of discs) to choose which databases to search (suggestion: click the checked checkbox icon)
  • Click on the magnifying glass icon to start the search.
  • Click on the item and then click "Request This Item" 
  • Fill out at least the required fields (the ones in red). For password, use the last 4 digits of your phone number.
  • Click on "Submit" and wait a moment for your request to process.

How Interlibrary loan works

  • It takes approximately two weeks for us to receive the book.
  • We will phone or email you when the book arrives, and you have one week to pick it up.
  • The books are loaned for three weeks, and cannot be renewed.
  • You may request books only; audiovisual materials including DVDs and CDs are not available for request.
  • Books published in the past 18 months are not available for request.
  • Each library has its own rules for what materials may or may not be requested.
  • You must have a valid library card to request an interlibrary loan

If you have problems, please call the Library at 604-998-3450 to make your interlibrary loan request.

Interlibrary Loans is funded by the provincial Ministry of Education - Libraries and Literacy Branch. NVCL is also part of InterLink, a federation of 18 public libraries in the Lower Mainland that advocates for and administers resource sharing between member libraries. 

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