If you can't find a book that you are looking for in our library, you can search for it in the Outlook Online Catalogue and request it via interlibrary loan. Here's how:
- Go to the Outlook BC online catalogue.
- Enter terms in the search box.
- Click on the checkbox icon to choose your search criteria.
- Click on the resources icon (looks like a stack of discs) to choose which databases to search (suggestion: click "Check All")
- Click on the magnifying glass icon to start the search.
- Click on the item and then click "Request This Item"
- Fill out at least the required fields (the ones in red). For password, use the last 4 digits of your phone number.
- Click on "Submit" and wait a moment for your request to process.
How Interlibrary loan works
- It takes approximately two weeks for us to receive the book.
- We will phone or email you when the book arrives, and you have one week to pick it up.
- The books are loaned for three weeks, and cannot be renewed.
- You may request books only; audiovisual materials including DVDs and CDs are not available for request.
- Books published in the past 18 months are not available for request.
- Each library has its own rules for what materials may or may not be requested.
- You must have a valid library card to request an interlibrary loan
If you have problems, please call the Library at (604) 998-3450 to make your interlibrary loan request.
Interlibrary Loans is funded by the provincial Ministry of Education - Libraries and Literacy Branch. NVCL is also part of InterLink, a federation of 18 public libraries in the Lower Mainland that advocates for and administers resource sharing between member libraries.