1 on 1 Tech Coaching

one on one Technology Coaching

While we’re not currently offering TechConnect appointments due to the library closure, please feel free to contact us for tech help at 604-998-3450 or info@nvcl.ca

To participate in today's information world, everyone needs to have some basics in using technology. Through our coaching program, our commitment to digital literacy in the community is a direct reflection of this understanding.

Our TechConnect program provides free, private 1-on-1 coaching sessions that usually last between 30 - 45 minutes, and take place in the TechConnect coaching room on the third floor of the library.

There is no limit to the number of appointments a person can have, as long as it does not prevent others from taking advantage of the service, and does not exceed our knowledge base (in other words, we have to feel capable of helping you effectively). If we do not feel we can accommodate your request, we will try to refer you to other resources that might assist you.

What kinds of coaching can I receive?

Examples of what we help people with include how to:

  • Getting started with your computer, e-reader or tablet
  • Creating and using an email account
  • Formatting documents
  • Using the Internet
  • Using Office applications: Word, Excel, PowerPoint
  • Downloading library audiobooks and ebooks
  • Using social media such as Facebook, Twitter, and YouTube
  • Starting a blog
  • Communicating using Skype
  • Managing digital photos

We are not able to help people with things like setting up a dating profile, income tax submission, personal banking, or completing a resume for you. There are other resources available to assist with these things and we are glad to make suggestions if needed.

How Do I Request an Appointment

We can help you learn and would love to help coach you with the technology you would like to learn more about. To arrange for a private appointment with one of our TechConnect staff, you can:

Questions?

Should you have any further questions about this program, please don't hesitate to let us know by emailing us at techconnect@cnv.org or calling us at 604-982-3941.

 

one on one Technology Coaching

To participate in today's information world, everyone needs to have some basics in using technology.

Our TechConnect program provides free 45-minute, 1-to-1 coaching sessions to support the development of digital literacy in our community.

Requesting an Appointment

Please note that during the COVID-19 pandemic we are working on solutions for offering 1-to-1 technology coaching appointments that are safe for both you and our staff. While we may not be able to accommodate full in-person support in all situations during this time, we will do our best to find options for helping with your request.

  

To request an appointment, use the link above, call us at 604-982-3941, or email us at techconnect@cnv.org

What kinds of coaching can I receive?

We provide coaching on basic technology use, including devices and software. Examples of what we help people with include how to:

  • Getting started with your computer, e-reader or tablet
  • Creating and using an email account
  • Using the Internet
  • Using Office applications: Word, Excel, PowerPoint
  • Downloading library eBooks and Audiobooks
  • Using social media such as Facebook, Twitter, and YouTube
  • Communicating using video conferencing software like Zoom and Skype
  • Managing digital photos

We are not able to help with advanced technology topics that exceed our knowledge base (in other words, we have to feel capable of helping you effectively), nor are we able to help with topics like setting up a dating profile, income tax submission, personal banking, or completing a resume for you. If we do not feel we can accommodate your request, we will try to refer you to other resources that might assist you.

How many sessions can I have?

There is no limit to the total number of coaching sessions a person can have, as long as it does not prevent others from taking advantage of the service. However, to ensure that appointment times are available to everyone, we have a limit of one upcoming booked appointment at a time. This means that when your current appointment is over, you will be able to book another session.

I have other questions!

Should you have any further questions about this program, please don't hesitate to let us know by emailing us at techconnect@cnv.org or calling us at 604-982-3941.

 

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