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Internet use

Acceptable use

  • The computers are located in a public area shared by users of all ages, backgrounds and sensibilities. Please consider other library users when accessing the Internet sites from this public station. Library staff may intervene to handle complaints of inappropriate or legally prohibited material on Internet sites.
  • Respect the privacy of other users.
  • Refrain from disruptive behaviour that may disturb other users.
  • Use only your own library card and not another individual’s library card or multiple library cards.
  • Users may not alter or damage library equipment, software or data files; users may not install or run other software on Library equipment.
  • Users may not seek access to any unauthorized areas on the Library’s network, nor computers of other users.
  • Users must not seek information on, obtain copies of, or modify files, other data, or passwords belonging to other users.
  • Users should not represent themselves as another user.
  • Users may not distribute unsolicited advertising or maliciously spread computer viruses.
  • Failure to cooperate with staff and other users in following these guidelines may result in temporary or permanent loss of Internet and other Library privileges.

Internet disclaimer

  • The Library assumes no responsibility for the accuracy, timeliness, or appropriateness of materials accessed over the Internet. Parents or guardians are responsible for what their children might access on the Internet.
  • The use of our computers for illegal, actionable or criminal purposes or to seek access to unauthorized areas is prohibited. Infringement of copyright and software licensing agreements is prohibited.
  • The Library cannot guarantee security and confidentiality of any public Internet transaction, particularly online banking or credit card transactions. These are undertaken at a user’s own risk.
  • The Library assumes no responsibility for any direct or indirect loss, damage or fees incurred through the use of its Internet connection.

Public internet policy

NVCL provides access to a wide range of information resources, including those available on the Internet. This service is part of our mission to be a gateway to knowledge, providing access to popular materials and life-long learning beyond the confines of our physical building.

While the Internet offers access to a wealth of material that is enriching to individuals of all ages, it also enables access to some materials that may be objectionable or illegal. The Library strives to balance the rights of users to access a wide range of information with the rights of users to work in a safe public environment free from harassment.

The Library has adopted the following policies:

  • The Library supports users’ rights to have access to all expressions of knowledge, creativity, and intellectual activity in accordance with the Canadian Library Association’s Statement on Intellectual Freedom.
  • The Library complies with the Canadian Copyright Act, the Criminal Code of Canada, the Charter of Rights and Freedoms and other legislation governing all citizens.
  • Customers of all ages have free, unfiltered access to Internet computers in the library.
  • Parents and guardians are responsible for what their children read and view on the Internet. As an aid, the Library provides a commercial web content filter for computers in the children’s area. These filters block much of the material that may be considered inappropriate for children.
  • The Library protects the privacy and ensures confidentiality of legitimate users. Both staff and customers are asked to respect the privacy of others and not to interfere with their computer use. The Library does not monitor any personal information or websites visited.
  • The Library strives for best practices in providing security for our equipment and network, and takes protective measures against non-standard and known malware sites, recognizing that this may restrict access to such sites. Only websites connecting through standard ports 80, 8080, 8000, 443 and 143 are supported. This covers most standard http, https and email sites.
  • The Library promotes a safe computer environment free from harassment and disruptive behaviour or activity.

This policy will be reviewed annually by the library board. Customers using North Vancouver City Library’s public Internet stations must accept the above conditions and agree to the Acceptable Use Disclaimer.

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